TPAs are able to view summary plan balances across all their plans on the InvestLink system. Furthermore, via the plan access panel TPAs can view the specifics of each plan and individual participant accounts. To keep their clients informed about investments regarding the plan, the built in Message Center allows TPAs to post bulletins and send/receive messages with plan sponsors and participants.
The platform allows authorized user(s) to process regular as well as special contributions, such as transfers/rollovers from outside investment service providers. Contribution payroll information can be uploaded directly into the system or users can key in data via the contribution processing grid. The system will perform automatic validation checking and report any errors or rule violations encountered in the data.
Loan and Distribution Processing
The participant portal allows participants to request loans and distributions from their account based on the allowable plan provisions. The system dynamically generates customized signature-ready PDF documents for the participant to print, sign and submit for processing. On the TPA portal the processing panel displays a list of pending loan and distribution requests submitted by plan participants across all plans in the system. Authorized plan administration user(s) can approve or deny the requests.
Login to InvestLink.