Plan Communications Messaging System
The Aspire platform contains a built-in message system for plan sponsors that allows for correspondence between all users defined within the plan. These include participants, TPA (if applicable) and plan advisor/broker (if applicable). Messages and information can be directed to each user's email address on record.
The message system versatility serves key functions with its ability to send bulletin messages to all participants to keep them up to date with plan notices or a message to a single participant regarding an operational request. The message system also has activity notifications signaling when a participant changes their deferral rate, requests a loan, a distribution or uses the Help Desk within their account. These triggering events automatically send an email to the designated users of the plan sponsor portal to keep them apprised of a participant's administrative request. Plan Library
Operational forms and important plan documents can be archived in the Library section of the plan. The plan sponsor has the discretion to allow which documents are posted and available to participants to view and download in the participant user portal. The Library is a convenient and effective system for managing and accessing all of the plan documentation that needs to be widely viewed by disparate parties.
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