Madeline Fennell is the Senior Vice President of the Program Operations at Aspire Financial Services, responsible for overseeing Implementations, Strategic Engagement Projects and Enterprise IT Projects. Within her role, Madeline manages projects that span multiple teams across the Aspire organization, as well as the plan on-boarding process for both individual plans and blocks of plans.
With over 25 years in the retirement plan industry, Madeline possesses a range of experience that includes client services, compliance, conversions, enterprise project management and training. In addition to experience on the business side of service and operations, Madeline also has experience leading teams of IT associates in business and quality analysis.
Prior to joining Aspire in 2013, Madeline spent three years at First Savings Retirement Services as Vice President, where she was responsible for TPA Services. Previously, Madeline spent 16 years at Ascensus (formerly known as BISYS) in various roles, including Supervisor of Client Services, Manager of Training, Director of Enterprise Project Management and Director of Institutional Conversions.
Madeline received her BS in Insurance from Pennsylvania State University.